Privacy policy – Data protection

Data controller

Contact details of the person in charge: Antón Campos, Email address: arumel@arumel.com

Your data protection rights

How to exercise your rights: You can either send a written communication to the ARUMEL registered office or send an email to the address indicated in the heading of this legal notice, including in both cases a photocopy of your ID card or any other similar identification document, in order to request the exercise of the following rights:

• To request access to your personal data: you can ask ARUMEL if this company is processing your data.
• To request data rectification (if incorrect) or deletion.
• To request the limitation of their treatment, in which case they will only be retained by Arumel for the exercise or contractual claims.
• To refuse data processing: Arumel will stop processing the data in the way you indicate, except those cases which due to compelling legitimate reasons or the exercise or defense of possible claims may need further processing.
• Data portability: should you wish your data to be processed by another company, Arumel will provide you with the portability of your data to the new data controller.

Possibility of withdrawing permission: in the event of giving your permission for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Right to be forgotten and personal data access

You have the right to review, recover, anonymise and/or delete at any time, in whole or in part, the data stored on the website. To do so, please send your request to arumel@arumel.com.

Data retention

Contact form data: the purpose is to reply to customers. Data is kept indefinitely or until their owner requests their deletion or cancellation..

Data secrecy and security

Arumel undertakes in the use of the data, to respect their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and adopt all measures to prevent alteration, loss, unauthorised processing or access, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD, by its Spanish acronym). 

You guarantee that the personal data provided through the forms is truthful and you are obliged to communicate any changes. You also guarantee that all the information provided corresponds to your real situation, and it is updated and accurate.

You must also keep your data updated at all times, and you are solely responsible for the inaccuracy or falsity of the data provided and for any damage it may cause as a result.

Security breaches

Arumel adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections. However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable; therefore, Arumel cannot guarantee the non-existence of viruses or other elements that may cause alterations in the user’s computer systems (software and hardware) or in their electronic documents and files contained therein.

However, Arumel has an active security monitoring system that reports on every user activity and possible gaps in the security of user data.

In the event of any breach being detected, Arumel undertakes to inform users within a maximum of 72 hours.

What information do we collect from users and what do we use it for?

All products and services offered on the Arumel website refer to contact and feedback forms. This website always requires users’ prior consent to process their personal data for this purposes.

You have the right to revoke your prior consent at any time.

Registration of data processing activities

Web and hosting: Arumel has an enciphered SSL TLS v.1.2 that allows the safe sending of personal data through forms of contact of standard type.

Data collected through the website: personal data collected will be automatically processed and incorporated into the corresponding files owned by Arumel.

• We will receive your IP address, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities (for example: opposing parts of the same case that write to the website from the same IP address), as well as data relating to your ISP.
• You can also provide us with your details via e-mail and other means of communication indicated in the contact section.

Feedback form: there is a possibility for users to leave comments on the site’s publications. There is a cookie that stores the data provided by the user so that they do not have to re-enter it each time they visit the site; email address, name, website and IP address are also collected internally.

User registration: not allowed unless specifically requested.

Purpose and legitimacy: the purpose of the processing of this data will be solely to provide you with the information or services requested..

Social media

Presence in networks: Arumel has profiles in some of the main social networks of Internet.

Purpose and legitimation: Arumel will handle data in each of the social media in strict accordance with the limits set for corporate profiles. Therefore, Arumel will be able to inform its followers of any activities, lectures, offers, as well as provide personalized customer service as long as this is not prohibited by the current legislation.

Extraction of data: In no case Arumel will extract data of the social networks, unless it obtained punctual and on purpose the consent of the user for this.

Data extraction: in no case will Arumel extract data from social networks, unless the user’s consent to do so has been obtained on time and explicitly.

Rights: when, due to the nature of social networks, the effective exercise of the follower’s data protection rights is subject to the modification of their personal profile, Arumel will help and advise you to that end to the extent of Arumel’s possibilities

Commitments and obligations to our users

The access and/or use of Arumel attributes the condition of user, thus accepting fully and without reservation the present legal notice in relation to certain Arumel services and contents.

In the using of Arumel, the user undertakes not to carry out any conduct that could damage the image, interests and rights of Arumel and third parties; or that could damage, disable or overload the Arumel portal; or that would prevent, in any way, the normal use of Arumel.

Cookies Policy

What is a cookie?

A cookie is a harmless file which is downloaded to your computer when you access certain websites. Cookies allow websites, among other things, to store and retrieve information about the browsing habits of a user and their computer, depending on the information contained and the way their computer is used.

Thus, there are cookies which obtain information related to the number of pages visited, the city to which the IP address is assigned, the number of new users, the frequency and recurrence of visits, time of visit, browser, provider and the type of device used.

What IS NOT a cookie?

It’s not a virus, a Trojan, a computer worm, spam, spyware, or a pop-up window.

What information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they store is of a technical nature, personal preferences, content personalisation, etc…

The web server does not associate you as a person, it does it with your web browser. In fact, if you usually browse the web using Internet Explorer and try browsing the same website with Firefox or Chrome, you will notice that the website does not realize that you are the same person because it is actually associating the browser, not the person.

What happens if I turn off cookies?

Below are some examples that will help you understand what happens if you disable cookies:

• The website will not be able to adapt its content to your personal preferences, as is often the case in online shops.
• You will not be able to access the personal area of the website, such as My Account, My Profile and My Orders.
• Online shopping: you will not be able to shop online; you will have to do it by telephone or by visiting the physical shop, if there is one in your area.
• It will not be possible to customize your geographic preferences such as time zone, currency or language.
• The website will not be able to perform web analytics on visitors and web traffic, which will make it difficult for the website to be competitive.
• You will not be able to blog, upload photos, post comments, rate or rate content. Also, the website will not know if you are a human or an automated application that publishes spam.
• It will not be possible to show sectorized advertising, which will reduce the advertising revenue of the website.
• All social media use cookies, if you disable them you will not be able to use any social networks.

What types of cookies are there?

1. Depending on who manages the computer or domain from where the cookies are sent and data processed, the following types of cookies can be distinguished:

• First-party cookies: these are cookies that are sent to the user’s device from a computer or domain managed by the owner itself and from which the service requested by the user is provided
• Third party cookies: these are cookies sent to the user’s device from a computer or domain that is not managed by the owner but by another site that processes the data obtained through cookies

If cookies are installed from a computer or domain managed by the owner but the information collected through them is managed by a third party, they cannot be considered as first-party cookies.

Third-Party Cookies

In some cases, we may share information about visitors to this site anonymously or in aggregate with third parties, such as advertisers, sponsors and auditors for the sole purpose of improving our services. All these processing tasks will be regulated in accordance with the legislation and all your data protection rights will be respected in accordance with the current legislation.

This site measures the traffic with different solutions that may use cookies or web beacons to analyze what happens on our pages. We currently use the following solutions to measure the traffic on this site. You can have further information on the privacy policy of each of the solutions used to that effect:

• How does Google use the data collected?
• Google (Analytics): Google Analytics Privacy Policy (if you wish, you can disable Google Analytics tracking using this browser plug-in offered by Google)

This site may also host advertising of its own, its affiliates or advertising networks. This advertising is shown through ad servers which also use cookies to display related advertising content to users. Each of these ad servers has its own privacy policy, which can be consulted on its own web pages.

What types of cookies are used on this website?

When entering the Arumel website, you are informed that if you continue to browse various web analytics first and third-party cookies will be installed (for example: Google Analytics or similar tools) to help the website analyse the website usage and improve its usability; in no case this will be associated with data that could identify you. The stored data is of a technical nature, personal preferences, contents personalization, etc. The web server does not associate you as a person but with your browser.

This website uses cookies from us and from third parties to provide you with a better browsing experience; to share content on social networks; to leave comments and to obtain statistics from our users.

As a user, you may refuse the processing of data and information by blocking these cookies through the appropriate settings on your browser. However, you should be aware that if you do so, this site may not function properly.

Therefore, it is important that you read this cookie policy and understand that if you continue to browse, it will be assumed that you accept its use. You can change your browser settings to enable cookies on your device or you can choose to disable cookies on your device if you wish.

You can even review your cookies preferences on this website right now by clicking on the button below:

Privacy Preferences

The following table is included only as an example, showing the most relevant cookies used on this website; it is also shown whether they are first or third-party cookies (as well as the contracted third-party whose services we have decided to use) and their purpose.

WP DataTables

 

How are cookies managed? ?

Since cookies are normal text files, they can be explored with most text editors and word processing programs. You can click on a cookie to open it. Below is a list of links on how to view cookies in different browsers. If you use a browser not included in this list, please refer to the cookie information in your browser. If you are using a mobile phone, please refer to your device manual for further information.

• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&topic=14666&ctx=topic
• Internet Explorer 8-10: http://windows.microsoft.com/en-US/internet-explorer/delete-manage-cookies
• Safari: http://support.apple.com/kb/ph5042
• Opera: http://help.opera.com/Windows/12.00/es-ES/cookies.html

Cookie settings for most popular browsers

Please follow the following step to access a specific cookie on your Chrome browser. Please note: these steps may vary depending on the browser version:

1. From the Tools menu or clicking on the personalization icon at the top right, select Settings or Preferences.
2. You will see different sections, click on the Show advanced options option.
3. Select Privacy, Content Settings.
4. Select All cookies and sites data.
5. A list of all cookies sorted by domain will appear. To make it easier for you to find the cookies for a particular domain, enter part or the whole address in the Search for Cookies field.
6. After making this filter, one or more lines will appear on the screen with the requested website cookies. Select it and press X to proceed to delete.

To access the cookie settings of your Internet Explorer browser, please follow the following steps (they may vary depending on your browser version):

1. Select Tools, Internet Options
2. Click Privacy
3. Move the slider to set the privacy level accordingly.

To access your Firefox browser’s cookie settings follow the following steps (they may vary depending on your browser version):

1. Select Options or Preferences depending on your operating system.
2. Click Privacy
3. Under History choose Use a custom setting for history.
4. Now you will see the option Accept cookies, you can enable or disable it accordingly.

To access Safari for OSX cookie settings follow these steps (they may vary depending on browser version):

1. Select Preferences, then Privacy.
2. Here you will see the Block cookies option to set the desired type of blockage.

To access Safari for iOS cookie settings, follow these steps (they may vary depending on browser version):

1. Select Settings, then Safari.
2. Select Privacy and Security, you will see the Block Cookies option to set the desired type of blockage.

To access your browser’s cookie settings for Android devices follow these steps (they may vary depending on your browser version):

1. Run the browser and press the Menu key, then Settings.
2. Select Security and Privacy, the Accept cookies option will show to enable or disable the checkbox.

To access your browser’s cookie settings for Windows Phone devices follow these steps (they may vary depending on the browser version):

1. Open Internet Explorer, then More, then Settings
2. You can now enable or disable the Allow cookies checkbox.